...usage is damage or wear/tear? I am currently renting out my property. I have wooden polished floorboards. One of the boards has been cracked open and split due to the wheels of the tennant's chair continuously rolling over it. They've lived there for 1.5 years. I have asked for a piece of plastic or a rug to be placed underneath the wheels of the chair but they have not done this.

I spoke to my property manager who has advised this is 'wear and tear' and not classed as 'damage'. I am not sure if her advice is correct.

If anyone is a landlord and can educate me on 'wear and tear' that would be great!